Brisbane’s Trusted IT Support Services Provider - Fixed Price Support

Our Professional Team is ready to assist you

  • 24/7 Support
  • Fixed Monthly Amount
  • Microsoft Office 365 Included
  • Symantec Endpoint Protection included

Professional IT Support Provider


We understand the importance of keeping your IT infrastructure running efficiently and effectively. In a rapidly evolving digital world, it is essential that businesses avoid any downtime or bottlenecks that slow down operations. By choosing our IT support services means your business keeps running.  We work with your existing tech and pride ourselves on our expertise to be able to work with any system, configuration and business.


Save Time and Reduce Costs

Downtime and bottlenecks costs money. Our experienced and highly trained IT support team guarantees you in-depth IT support that keeps your business running smoothly.


Stay Productive and Maximise Performance 

Rather than fixing technical issues, you and your team can focus on running your business productively, without any disruptions. 


Fix Problems Quickly

Our 24/7 proactive IT support & monitoring is able to detect and prevent potential problems quickly before they have an impact on your business.  We work with your existing tech and pride ourselves on our expertise to be able to work with any system, configuration and business.


Plan & Save Money in the long term 

Fixed monthly costs mean no exorbitant one-off payments or hidden charges allowing you to plan your budget accordingly. Choose between three service plans (Starter, Premium, Ultimate).   


Professional IT support
Managed Service IT - Fixed
Price Support

  • Unlimited Monthly IT Support
  • Fixed Monthly Rates
  • 24/7 IT Support Centre
  • Microsoft Office 365 included in all IT Support Plans
  • Full PC & Network Security included in all IT Support Plans
  • Access Experienced & Professional KBIT Support Teams

How to Get Started?

Free Assessment

We come to site and conduct a thorough assessment of your IT support needs

Service Plan Advice

We advise you on which of our three Service Plans provides your required level of support

AD-HOC IT Support

We set up your business systems to use KBIT Managed Services and enable round the clock management

IT Support Round The Clock

KBIT technicians then remotely monitor, maintain and upgrade your systems from our help desk.

Predictable, Monthly Bill

You pay the fixed monthly fee for your KBIT Managed Services Plan

Managed services (fixed cost it support)

Outsource all ongoing systems monitoring and maintenance to KBIT’s team of IT professionals.

With KBIT Managed Services you are leveraging the skills and resources of our company for your IT support needs. You gain access to Large/Enterprise-grade IT support when you need it for a fixed monthly cost.


AD-HOC IT Support

The KBIT team supplies specialised IT support on as-needed basis and you are charged accordingly. This would include hardware installations and other services that aren’t included in your KBIT Managed Services Plan.

  • Business Starter

  • $22Monthly
    • Microsoft Office 365 / Hosted Email
    • Enterprise AntiVirus / AntiSpam Subscription
    • Internet Domain / DNS Hosting (single)

  • Business Premium

  • $55Monthly
    • Microsoft Office 365 / Hosted Email
    • Enterprise AntiVirus / AntiSpam Subscription
    • Internet Domain / DNS Hosting (single)
    • Business Starter Features Included
    • Unlimited Remote IT Desktop Support *
    • Software Installs
    • New User Setup
    • Procurement Advice
    • Strategic Advice
    • Biannual Meeting

  • Business Ultimate

  • $100Monthly
    • Business Premium Features Included
    • Unlimited Onsite IT Support*
    • 24 / 7 Response
    • PC Cloud Backups (All PC's)
    • Server Cloud Disaster Recovery backups
    • Advanced Monitoring & Maintenance
    • Advanced Hardware Monitoring
    • Advanced Email Monitoring & Maintenance

The leading experts with industry software & support since 2007 and still going strong.

Frequently Asked Questions

How Do KBIT IT Support Services Work?

KBIT offers a range of IT support services including Managed IT services that include a fixed monthly cost. We initially provide a free assessment to determine what kind of service plan and IT support is most suitable for your business. We then set up your business systems to use our Managed services and provide 24/7 support which includes remote monitoring, maintenance and upgrades.

What Are The Benefits Of IT Support Services?

KBIT IT support services are designed to help you in the following ways:


  • Save Time and Reduce Costs by eliminating downtime and bottlenecks.
  • Stay Productive and Maximise Performance by focusing on your core business.
  • Fix problems quickly with 24/7 remote monitoring.
  • Plan and Save Money in the long term with fixed monthly costs.

Why Do I Need IT Support Services?

The following are the reasons why you need dedicated IT support services:


  • Enhanced cybersecurity to safeguard your business against cyber attacks and keep your data secure.
  • Spend more time on your business and less time worrying about IT issues and hassles.
  • 24/7 monitoring prevents downtimes and increases productivity and efficiency.
  • Our IT experts can help you fix problems quickly before they impact your business operations. 

What Is Included In KBIT IT Support Service?

We provide three different Managed IT services plans based on the needs of your business. More details about these plans and what is included in them can be found above.

How Much Do IT Support Services Cost?

Costs vary based on the type of service plan. We provide a free assessment of your business to help you choose the best plan. More information about costs can be found above.

What People Say

  • 5 star review  We moved to KBIT hosting from an international and well known hosting service and are glad we did. Systems performance and support service improved and our costs reduced. KBIT service... read more

    thumb Jim Wallace
  • 5 star review  Keegan and Mick at KBIT migrated three servers for my client into their environment. They kept us informed every step of the way, and used tools that made the... read more

    thumb Cassie Woolley
  • 5 star review  We have found KBIT an absolute pleasure to work with. They are reliable, professional and always available to assist with any IT issues we may have. The entire team is... read more

    thumb McQueen Group
  • 5 star review  KBIT works with you! Plus they have experts not salespeople giving you advice from the start. Could not recommend them high enough for any cloud software company who wants to... read more

    thumb Stewart Briggs
  • 5 star review  The services provided by KBIT are second to none. My employer has been using them for the company's IT support for years. Every time I need help with IT issues,... read more

    thumb Zhengzheng Chudleigh